We do hope you are happy with your TackleLow product purchase. If for any reason you’re not satisfied with your order, please contact JB RUGBY INNOVATIONS via email at firstname.lastname@example.org . All items must be returned in a re-saleable condition and unused.
Please note that if a returned item fails to meet these requirements we cannot accept the item back.
If the product has been used for its intended purpose, generally almost all faults will appear within the first month after purchase. For this reason you may return any faulty item up to 1 month after the date of purchase. This product would then be professionally inspected for any faults of manufacture. If the damage to the product is deemed accidental damage/wear and tear, the product will be returned to the customer. If the inspection reveals any fault of manufacture then the product will be exchanged for new replacement product or fully refunded. If a product is deemed faulty, we will reimburse you with reasonable costs of your return shipping charge if you include a receipt.